We believe in fairness and transparency

Data protection

Cryptix Security respects your privacy and is committed to protecting your personal data. This website privacy policy (hereinafter: “Privacy Policy”) explains what information is collected from you (“User”) when you access the Cryptix Security website at the address https://cryptixsecurity.com or one of its subdomains or subpages (hereinafter: “Website”) and how this information is used. You will also be informed about your data protection rights and the legal protection of your data.

The information published here is limited to the collection and use of data in connection with your use of the Website. It is important that you read this Privacy Policy together with any other privacy notice or policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

The term “user”, “you” or “your” refers to the individual, company or organization visiting our website, and the term “Cryptix”, “we” or “us” refers to Cryptix AG, as further explained in section 3 of these Terms.

1. Acceptance of the data protection policy

By entering, connecting to, accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your data in accordance with this Privacy Policy.


2. Who we are

Cryptix AG is a Swiss company based at Bundesstrasse 5, CH-6300 Zug, with commercial register number CHE-361.505.762, which controls the collection and processing of all personal data that you provide to us in connection with this website.

3. What information we collect

Information is collected from you in various ways, which are described below:

3.1 Information you provide to us

We collect personal data directly from you as follows:

  • When you sign up to receive news services, we may ask you to provide your contact details (e.g. email address) as well as your communication preferences;

  • When you use our website or any of our online services, we collect information about your visit and how you interact with our website;

  • If you provide us with feedback or contact us by email, we may collect your name and email address and other content contained in the email in order to send you a response and provide ongoing customer support.

3.2 Information we collect from third parties

Most of the personal data that we collect about you is information that you voluntarily provide to us. We may also receive information from:

  • other Cryptix companies;
  • regulatory authorities;
  • public sources;
  • other companies that
  • provide services to us.

We also receive information about you from Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help analyze how users use our website.

3.3 Automatically collected information from your use of the website

When you use our website, we may automatically collect, store and use technical information about your equipment and your interaction with our website. This information is sent to us from your computer using various cookies and similar technologies. For more information about our use of cookies and how to manage them, please see section 10 (“Cookies and similar technologies”) below.

4.1 Use of your data

We will only use your personal data fairly and where we have a lawful reason for doing so. How we use your personal data depends on how and where you interact with us.

We may use the information collected for the following purposes:

  • Performance of services – To enable us to provide the services to you – To fulfill our contractual obligations to you, to manage our relationship with you, including notifying you of changes to our services and our terms or policies.
    Legal basis: It is necessary for us to process your data in order to fulfill our obligations in accordance with a contract we have with you.
  • Support services – To enable us to respond to your queries according to the content of your request.
    Legal basis: It is in our legitimate interests to use your personal data so that we can provide you or others with the best possible customer service.
  • Marketing communications – To provide news and information services, including email briefings and newsletters.
    Legal basis: We will only send you marketing communications where you have consented to and expressed a preference to receive such marketing communications, where it is appropriate and relevant to our business relationship with you or where we are otherwise lawfully entitled to do so.
  • User insights and analytics – To gain insights into how you interact with our services so that we can personalize our communications with you and maintain and improve our websites and services.
    Legal basis: Where your personal data is not in an anonymous form, it is in our legitimate interests to use your personal data so that we can effectively provide our website and online services to you and our other customers. Where required by law, we may also process your personal data in accordance with your consent to processing.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another purpose that is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at [email protected].

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in accordance with the above rules, where this is required or permitted by law.

4.2 Right to withdraw consent.

Where the legal basis for processing your personal data is your consent, you have the right to withdraw that consent at any time. You can exercise this right by contacting us at [email protected], by clicking on the “unsubscribe” button in our marketing emails or by selecting a similar opt-out option that we make available to you to exercise your right to object to the processing of your personal data.

5. How we store and secure your personal data

Where applicable, your personal data is collected and processed in accordance with the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), the Swiss Federal Data Protection Act (BDSG) and Article 13 of the Swiss Federal Constitution. This is a rule that we apply for our customers around the world. We have taken appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, altered or disclosed. We restrict access to your personal data to those employees and third parties who have a business need to know. They will only process your personal data on our instructions and are bound by a duty of confidentiality.

5.1 Transfer of your data outside the European Economic Area

Your personal data is primarily stored and processed in Switzerland and the European Economic Area (EEA), but may also be transferred, processed and stored on servers in countries outside the EEA in order to carry out the activities set out in this Privacy Policy. Your personal data may therefore be subject to data protection laws that differ from those in your country of residence. However, when we transfer personal data collected within the EEA to third parties outside the EEA, this transfer will be based on the standard contractual clauses issued by the EU Commission, the EU-US Privacy Shield mechanism or other appropriate legal aspects that ensure the same level of protection. In these cases, we ensure that both we and our partners take appropriate and suitable technical, physical and organizational security measures to protect your data. By using our website, you consent to the transfer of your personal data to other countries. Please contact us for more information about these transfers: [email protected]

6. Storage of personal data

We will only retain your personal data for as long as necessary to fulfill the purpose for which we collected it or to comply with legal, regulatory or reporting obligations or to assert or defend against legal claims.

In certain circumstances, certain personal data may be removed at your request. Please also note that the data may not be removed immediately due to technical limitations. Please contact us for further information: [email protected]

7. To whom we disclose your personal data

In order to achieve the purposes of use set out in this Privacy Policy, your data may be accessible to certain categories of persons employed or contracted by us who are involved in the operation of our service, including lawyers, administrators, IT and system administration service providers, marketing and other service providers.

We may also disclose your personal data to law enforcement agencies, data protection authorities, government officials and other authorities if:

  • we are compelled to do so by a subpoena, court order or other valid legal process;
  • we believe disclosure is necessary to prevent physical harm or financial loss;
    disclosure is necessary to report suspected illegal activity;
  • the disclosure is necessary to investigate violations of this Privacy Policy or other legal agreements;
  • we have obtained your consent or instruction.

We may also disclose certain personal data to our current or future affiliates, subsidiaries and other related companies, as well as to our operating and business partners and subcontractors, if this is necessary for the performance and execution of a contract we enter into with them or you.

8. Links to third parties

This website may contain links to third-party websites, plug-ins and applications. Clicking on these links or enabling these connections may allow third parties to collect or share data about you. We have no control over these third party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy statements of every website you visit.

9. Cookies and other comparable technologies

When you use our website, we may store small data files, so-called cookies, flash cookies, pixel tags or other tracking tools (hereinafter referred to as “cookies”) on your computer or other access devices.

9.1 What are cookies?

Cookies are small files that are sent from the web server to the user’s computer via the user’s browser. They are then stored on the user’s computer as text files and sent back to the server. Cookies are generally used to identify users and occasionally to prepare customized web pages for them. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

9.2 Which cookies do we use?

We use both session cookies and persistent cookies. Session cookies expire when you log out of your account or close your browser. Persistent cookies remain on your computer or other access device until they are deleted or otherwise expire.

The website uses the following cookies:

a) Necessary cookies:

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions you take that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website will not work. These cookies do not store any personally identifiable information.

Cookie identifier:

  • elementor:
    This cookie is used by the website’s WordPress theme. It allows the website owner to implement or change the content of the website in real time.
    Expiration time: never

b) Analytics cookies:

Analytics cookies are cookies that track how users navigate and interact with a website. The information collected helps the website owner to improve the website.

Cookie identifier:

  • – tk_lr:
    The tk_lr is a referral cookie set by the JetPack plugin on websites using WooCommerce that analyzes referral behavior for Jetpack.
    Expiration time: 1 year
  • – tk_r3d:
    JetPack installs this cookie to collect internal metrics for user activity to improve the user experience.
    Expiration time: 3 days
  • – tk_or:
    The tk_or is a referral cookie that is set by the JetPack plugin on websites with WooCommerce and analyzes referrer behavior for Jetpack.
    Expiration time: 5 years

9.3 Consent

The law allows us to store cookies on your device if they are strictly necessary for the operation of this website. For all other types of cookies, we need your consent. By using our website, you agree that we may place the above types of cookies on your device and use this data in accordance with this policy, unless you have set your device’s browser to refuse them. Where legally required, we will ask for your consent.

9.4 How to manage cookies

You can use your web browser settings to control which cookies are stored on your computer. You can refuse cookies by turning them off in your browser. However, you should be aware that removing or disabling our cookies may affect the use and functionality of our website and you may not be able to access all or parts of our website.

For more information about cookies and how to block, delete or disable them, please refer to your browser’s help pages or contact us at [email protected].

10. What rights you have in relation to your personal data

In certain circumstances, you have the following rights under data protection laws in relation to your personal data:

  • to request access to your personal data: You have the right to request that we grant you access to your personal data stored by us.
  • You can request the rectification of your personal data: You have the right to request the rectification of any personal data we hold about you that is inaccurate, incorrect or out of date.
  • Request erasure of your personal data: You have the right to request the deletion of your data when it is no longer necessary or no longer subject to the legal obligations to which we are subject. However, please note that we may not always be able to comply with your request for erasure for specific legal reasons which will be notified to you at the time of your request.
  • Object to the processing of your personal data: You have the right to request that we stop processing some of your personal data, e.g. personal data processed for direct marketing purposes. You also have the right to object to exclusively automated processing and profiling based on our own legitimate interests.
  • Request the restriction of the processing of your personal data: You have the right to request that we restrict the processing of your personal data (e.g. while we review or investigate your request in relation to this information or we no longer need your personal data for the purposes of the processing, but you need it for the establishment, exercise or defense of legal claims).
  • Request for transfer of your personal data: You have the right to request an export of your personal data.
  • Right to withdraw consent: If you have consented to the processing of personal data, you have the right to withdraw this consent at any time.

Requests are generally free of charge and we try to respond to all legitimate requests within two weeks. However, we may take longer and/or charge a fee if your request is manifestly unfounded, repetitive or excessive. In these circumstances, we may also refuse to respond to your request. We may also need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. If you wish to exercise any of the rights set out above, please contact us by email at [email protected].

11. Changes to this privacy policy

From time to time, we may, in our sole discretion, make changes to the Privacy Policy by posting a revised version, which will become effective upon posting. Except where such notice is required by law, we will not notify you. Unless your express consent is required, your continued access to or use of our Website and/or Services will be deemed to constitute your consent to the latest Privacy Policy. If you do not agree with the Privacy Policy and no longer wish to use the Website under the new version of the Privacy Policy, you must stop using our Website.

12. Contact us

If you have any questions or concerns about our privacy policy, or if you feel that our privacy policy or applicable laws protecting your personal information have not been followed, you can make a complaint to us using the contact details below and we will let you know when to expect a further response. We may ask you for additional details about your concern and may need to involve or consult with other parties to investigate and resolve your issue. We will keep a record of your request and any resolution.

Our contact information:
Cryptix AG
Bundesstasse 05
CH-6300 Zug

Chairman of the Board of Directors: Bernhard Koch
Member of the Board of Directors: Anja Frauwallner

E-mail: [email protected]
Phone: +41 41 710 31 61
UID: CHE-361.505.762

If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can also lodge a complaint with your local data protection authority (see https://bit.ly/2UFW5JS). In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC), which you can contact using the following form: https://bit.ly/2UyCBa8. However, we would appreciate it if we could resolve your concerns before you contact the authorities and therefore ask you to contact us first.


© Cryptix (January, 2023)

We protect your data.